Activating 2-Step Authentication helps keep your ManageXR organization and devices secure. ManageXR enables you to enforce 2-Step Authentication across your organization and use an authenticator app to protect your account.
Set Up 2-Step Authentication
To turn on 2-Step Authentication for your account, you must download and install an authenticator app of your choice.
Click Account from the drop-down menu
Toggle 2-Step Authentication ON
Enter your password to re-authenticate
Use your authenticator app to scan the QR code
If you’re unable to scan the QR code, click “Can’t scan the QR code?” to receive a setup key for your authenticator app
Enter the name of your authenticator app, the code generated by your device, and click Verify
Success! You've set up 2-Step Authentication. For all of your future sign-ins, you will be asked to enter a code generated by your authenticator app.
Require 2-Step Authentication for All Users
You must have Admin (User and Organization) privileges in order to enforce 2-Step Authentication across your organization. Before requiring all users in your organization to use 2-Step Authentication, you must set up 2-Step Authentication on your own account by following the instructions above.
To require 2-Step Authentication for all the users on your organization, follow the instructions below.
Go to Organization > Security
Toggle Require 2-Step Authentication for your organization ON
Confirm with the Require for Everyone button
All current and future users will be required to activate 2-Step Authentication in order to access your organization. If you use multiple ManageXR organizations, you will need to set this requirement in each organization separately. You may turn it off at any time to allow users without 2-Step Authentication setup to access the organization.
Monitor Compliance
When you require 2-Step Authentication for all users on your organization, you can monitor compliance from the Organization Settings > Users page. The security shield indicates whether a user has enrolled in 2-Step Authentication.
User with 2-Step Authentication ON:
User with 2-Step Authentication OFF:
Frequently Asked Questions
Does 2-Step Authentication work with SSO?
Does 2-Step Authentication work with SSO?
The 2-Step Authentication provided by ManageXR works for users who either use (a) a standard email/password, (b) Google, or (c) Microsoft to log in. It does not support custom SSO at this time. We recommend requiring 2-Step authentication through your SSO provider.
Need more help?
Talk to a member of our team using the chat bubble in the bottom right of your screen, or reach out to support@managexr.com