Activating 2-Step Authentication helps keep your ManageXR organization and devices secure. ManageXR enables you to set up SMS-based 2-Step Authentication on your individual user account, and to enforce 2-Step Auth across your organization.
Set Up 2-Step Auth
To turn on 2-Step Auth for your account,
Go to User Settings > Account
Toggle 2-Step Authentication ON
Re-authenticate
Enter a phone number
Verify the phone number by entering the SMS verification code
Success! You've set up 2-Step Authentication. For all of your future sign-ins, you will be asked to enter a verification code.
Require 2-Step Auth for All Users
💡You must have Admin (User and Organization) privileges in order to enforce 2-Step Auth across your organization. Before requiring all users in your organization to use 2-Step Auth, you must set up 2-Step Auth on your own account by following the instructions above.
To require 2-Step Auth for all the users on your organization,
Go to Organization Settings > Security
Toggle ON
Confirm
All current and future users will be required to activate 2-Step Authentication in order to access your organization. If you use multiple ManageXR organizations, you will need to set this requirement in each organization separately. You may turn it off at any time to allow users without 2-Step Auth setup to access the organization.
Monitor Compliance
When you require 2-Step Auth for all users on your organization, you can monitor compliance from the Organization Settings > Users page. The security shield indicates whether a user has enrolled in 2-Step Authentication.
User with 2-Step Auth ON:
User with 2-Step Auth OFF:
Frequently Asked Questions
Does 2-Step Auth work with SSO?
Does 2-Step Auth work with SSO?
The 2-Step Authentication provided by ManageXR works for users who either use (a) a standard email/password, (b) Google, or (c) Microsoft to log in. It does not support custom SSO at this time. We recommend requiring 2-Step authentication through your SSO provider.
Need more help?
Talk to a member of our team using the chat bubble in the bottom right of your screen, or reach out to support@managexr.com