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Device Setup Tool
Update the Device Setup Tool
Update the Device Setup Tool

Follow these steps to download and install a new version of the ManageXR Device Setup Tool

Westley Heagy avatar
Written by Westley Heagy
Updated over a week ago

When a new version of the ManageXR Device Setup Tool is released, you will be prompted with an update as soon as you log in.

💡Tip: If you accidentally closed out of the update window, click the yellow bell at the top of the Device Setup Tool to reopen the update screen.

Update the device setup tool:

  • Click Download Update

  • Open the download folder in the bottom left of your browser

  • Click the ManageXR Device Setup Tool Application

  • Select Extract All > Extract

  • A folder will open with the latest device setup tool files. Open this folder and click the ManageXR Device Setup Tool Application.

  • Click More info > Run anyway.

  • Close out all Device Setup Tool file folders and the old Device Setup Tool application (the one with the update window still open)

Your new Device Setup Tool window should be open and running. To check the latest version, click the File dropdown menu in the top left of the tool.

Full video walkthrough

Troubleshooting

  • You will receive the System Error below if you hit Run instead of Extract All after opening the Zipped ManageXR Device Setup Tool Application. You'll need to select Extract All and open the application from the newly opened folder.

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