⚠️ This workaround is deprecated
Devices on Android 12 (including Meta Quest devices on firmware v63+) cannot grant MDMs permission to deploy files to Android/data. Consider adjusting your file deployment strategy and migrating files out of Android/data.
(DEPRECATED on Quest v63+) How to grant permissions from within the headset:
Boot up and put on your device.
Click the Meta button on your controller to go to the Home Screen or Kiosk Mode Shortcut Menu. Select the three dots on the right end of the toolbar:
Select the Permission Needed notification button. It will appear as a gear icon with arrows around it:
Select the Grant File Permission button in the pop-up window:
This will open up another window with some files on the device. Do not select any of the folders that appear in the Files in data section. Instead, at the bottom of the window, there will be a wide button that says Use this Folder. Select it:
After that, you will see a prompt that says Allow ManageXR to access files in data? Select Allow:
⚠️ This confirmation is sometimes spotty due to the nature of this workaround. We need the Meta system menus to appear, which are not 100% reliable.If you don't see the Allow prompt, return to the ManageXR menu by pressing the Meta button and try the process again. If you still don't see it the second time, give your device a reboot!
You've now completed the steps and granted the required permission! Your device will now be able to download files to Android/data 🎉
You can confirm that your device has updated its Android data permissions by checking out the Android 12 Permissions section of your Device Information page. You should see a checkmark next to Android 12 Data Permission now:
⚠️ After you've accepted the one-time permission, your device may require a reboot before it can download new files to Android/data.
FAQs
I don't see the "permission needed" notification. What should I do?
I don't see the "permission needed" notification. What should I do?
This notification will only appear if your device meets all three of these criteria:
A Meta Quest on firmware v51 or higher.
On version 1.7.16 of the ManageXR Admin App or higher.
Using the ManageXR Home Screen or Advanced Shortcut Menu for Kiosk Mode.
I selected "Use this Folder," but I don't see the "Allow" prompt. How do I finish accepting permissions?
I selected "Use this Folder," but I don't see the "Allow" prompt. How do I finish accepting permissions?
Press the 'X' in the bottom left corner, return to the Home Screen, and start the process again. If it still doesn't show up after a second time, try giving your headset a reboot!
💡 This confirmation is sometimes spotty due to the nature of this workaround. We need the Meta system menus to appear, which are not 100% reliable.
I'm on the Essential plan and don't have the ManageXR Home Screen. How can I grant permissions on my devices?
I'm on the Essential plan and don't have the ManageXR Home Screen. How can I grant permissions on my devices?
No worries! Reach out to support@managexr.com. We have a process for you, too 👍