FAQs and Troubleshooting Guides
Troubleshooting guides, hardware-specific FAQs and more
By Luke and 2 others3 authors29 articles
- Troubleshooting: The Device Setup Tool Does Not Recognize My Device
- Troubleshooting: I Can't Get My Meta Quest Device to Cast Properly
- My Device is Reporting its Location Incorrectly in ManageXR
- Troubleshooting: My Device Has Been Lost or Stolen
- Troubleshooting: A Device Was Accidentally Deleted From My ManageXR Account
- Troubleshooting: Issues Logging in to the ManageXR Web Console When Using Dashlane
- Troubleshooting: Pico Device Stuck in a Loading Screen in Kiosk Mode
- Troubleshooting: Reinstall ManageXR Using the Device Setup Tool
- Troubleshooting: Multiple Devices Can't Access This App at the Same Time
- Troubleshooting: My Device is Reporting the Time Incorrectly
- Troubleshooting: I can't log in to the ManageXR Web Console
- Troubleshooting: I can't see my application thumbnails or logos inside the ManageXR Home Screen
- Troubleshooting: Device Setup Tool Errors
- Troubleshooting: Adding the Pico Browser and Pico Business Store to Your ManageXR Home Screen
- Screen Record/Screenshot on Meta Quest Devices
- Does ManageXR Work With Quest Link?
- Casting from ManageXR Home Screen on a Meta Quest (in-headset)
- Exit ManageXR Home Screen on Meta Quest device (in-headset)
- Launch ManageXR or other apps installed by ManageXR from Quest native device menus (in-headset)
- Enable/Disable Hand Tracking for Meta Quest devices
- (Legacy) Using test user accounts on Meta devices
- Upgraded kiosk experience on Meta v76+
- MHMS Quest devices losing network connection between Shared Mode sessions
- How to Pair a Stylus with a Meta Device
- How to Pair Controllers with a Meta Quest Device
- How to Enable USB Debugging on a MHMS Shared Mode Device
- Why MRUK Spatial Mapping and QR Tracking Fail on Managed Meta Devices