ManageXR helps you track detailed information about activity on your account and devices. Want to know when you last updated your configuration, who added that device you don't recognize, or when your device installed the latest app version? Check the Activity Log!
Logs are gathered and stored indefinitely. This is subject to change in the future.
To access this feature, head to the ManageXR Dashboard and look for Activity Log below the location map.
The timezone of the activities in the Activity Log is based on the timezone set on the computer it's rendered on.
The activity log tracks the following Device and User events:
Device Events
Device Event | Description |
SYNC | The device has synced with ManageXR servers. |
OPEN | App In Foreground |
CLOSE | App Finished Play |
HEADSET Put On | HMD On User |
HEADSET Taken Off | HMD Off User |
HEADSET Shut Down | HMD Powered Off |
INSTALL App/Video/File | Installed App/Video/File |
UNINSTALL App/Video/File | Uninstalled App/Video/File |
ManageXR collects Device Events regardless of whether a device is online or offline. If a device is offline, it will collect and store data to upload the next time it comes online.
When tracking Device Events through the ManageXR Activity Log, you may come across some device operating system app events. The following are examples of system apps by device manufacturer:
Meta: Android System, Clear Activity, Enter VR Screen, Meta Home, Meta Quest App Runtime, Settings, ShellEnv, ShellEnv, VrUsb, VR Shell
Pico: Home, Launcher, See Through Setting, Settings, VRShell2
Vive: Launcher, Settings
User Events
User Events refer to changes made to any of the following items: Apps, Files, Videos, WebXR Links, Configurations, WiFi Network Profiles, Analytics Charts, Account Profiles, User Profiles, Subscriptions, and Payment Methods.
User Event | Description |
CREATE | Specified item was created |
UPDATE | Specified item updated |
DELETE | Specified item was deleted |
SEND | Tracks commands sent to the device. See a complete list of device commands here. |
When reviewing the Activity Log, you can refine your results by:
Filtering activity by event type: Users Only, Devices Only, or Users & Devices
Searching for specific device names, serial numbers, or user emails
Jumping to specific dates
💡 When investigating a single event, you can click on that actual to see more detailed information.
For example, you can see below that a user updated a device, but what did they update? By clicking on the update, we can see that it was a configuration change from Site Safety (Dev) to 5th Grade Math.
You can also do this for the entire log by toggling on Expand All.
Need more help?
Talk to a member of our team using the chat bubble (in the bottom right of your screen), or reach out to support@managexr.com