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User Audit Logs and Device Activity Logs
User Audit Logs and Device Activity Logs

Track user and device activity inside of ManageXR

Taylor Lallas avatar
Written by Taylor Lallas
Updated over a week ago

ManageXR helps you track detailed information about activity on your account and devices. Want to know when you last updated your configuration, who added that device you don't recognize, or when your device installed the latest app version? Check the Activity Log!

⚠️ Logs are gathered and stored indefinitely. This is subject to change in the future.

To access this feature, head to the ManageXR Dashboard and look for Activity Log below the location map.

The activity log tracks the following Device and User events:

Device Events

Device Event

Description

SYNC

The device has synced with ManageXR servers.

OPEN

App In Foreground

CLOSE

App Finished Play

HEADSET Put On

HMD On User

HEADSET Taken Off

HMD Off User

HEADSET Shut Down

HMD Powered Off

INSTALL App/Video/File

Installed App/Video/File

UNINSTALL App/Video/File

Uninstalled App/Video/File

💡ManageXR collects Device Events regardless of whether a device is online or offline. If a device is offline, it will collect and store data to upload the next time it comes online.

When tracking Device Events through the ManageXR Activity Log, you may come across some device operating system app events. The following are examples of system apps by device manufacturer:

  • Meta: Android System, Clear Activity, Enter VR Screen, Meta Home, Meta Quest App Runtime, Settings, ShellEnv, ShellEnv, VrUsb, VR Shell

  • Pico: Home, Launcher, See Through Setting, Settings, VRShell2

  • Vive: Launcher, Settings

User Events

User Events refer to changes made to any of the following items: Apps, Files, Videos, WebXR Links, Configurations, WiFi Network Profiles, Analytics Charts, Account Profiles, User Profiles, Subscriptions, and Payment Methods.

User Event

Description

CREATE

Specified item was created

UPDATE

Specified item updated

DELETE

Specified item was deleted

SEND

Tracks commands sent to the device. See a complete list of device commands here.

When reviewing the Activity Log, you can refine your results by:

  • Filtering activity by event type: Users Only, Devices Only, or Users & Devices

  • Searching for specific device names, serial numbers, or user emails

  • Jumping to specific dates

💡 When investigating a single event, you can click on that actual to see more detailed information.

For example, you can see below that a user updated a device, but what did they update? By clicking on the update, we can see that it was a configuration change from Site Safety (Dev) to 5th Grade Math.

You can also do this for the entire log by toggling on Expand All.


Need more help?

Talk to a member of our team using the chat bubble (in the bottom right of your screen), or reach out to support@managexr.com

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