💡 BETA feature. This feature is still under active development. Let us know what else you'd like from device screen streaming. |
One of the biggest challenges of using and scaling virtual reality is that you can't see what users are doing. With laptops and handheld devices, you can look over someone's shoulder to assist them. In virtual reality, you can't do this. You must rely on verbal communication and feedback to understand how a user is interacting with the virtual environment. When you're flying blind, it's very difficult to guide users through VR experiences or help them troubleshoot. That's why we built Device Screen Streaming.
With Device Screen Streaming, you can see exactly what your users are looking at and doing in-headset. This can help you identify any difficulties that users are experiencing and provide them with the necessary support to ensure they have the best experience possible.
How to Start a Stream
Navigate to the device page of the headset you want to stream
The headset must be ONLINE in order to see the option to "Start Stream"
Once you press Start Stream, a permission request will be sent to the user in the headset. They must accept the request in order for the stream to begin. On the web console, you will see this status:
In-headset, the user will see this permission pop-up:
Once the user grants permission, the stream will start.
💡 Tip: You can minimize the stream and continue using ManageXR at the same time. For example, you may want to minimize the stream and send a command to the device to launch an application:
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Multi-device streaming
With multi-device streaming, you can remotely stream many devices at the same time. This is a boon when used in a classroom setting, training session, boardroom, or any XR group activity! For example, imagine you're an instructor leading a VR classroom activity, and you need to make sure all users are launched into an experience at the same time. With multi-device streaming, you can ensure all users are situated and ready to begin the lesson before remotely launching an app on all selected devices and monitoring progress through the experience.
To initiate device streaming for multiple devices, follow the steps above for each device you wish to monitor or quick stream on multiple devices from your device list.
⚠️ Troubleshooting:
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Supported Devices
For the time being, streaming is only available for Pico devices. We're looking to expand this offering to other headsets in the future.
How to turn OFF streaming for your organization
You may not want to allow users to stream devices to the ManageXR web console. To prevent screen streaming, you can go to your Organization Settings > Security page and toggle it OFF.