One of the biggest challenges of using and scaling virtual reality is that you can't see what users are doing. With laptops and handheld devices, you can look over someone's shoulder to assist them. In virtual reality, you can't do this. You must rely on verbal communication and feedback to understand how a user is interacting with the virtual environment. When you're flying blind, it's very difficult to guide users through VR experiences or help them troubleshoot. That's why we built Device Screen Streaming.
With Device Screen Streaming, you can see exactly what your users are looking at and doing in-headset. Similar to casting, this feed will cast straight to a web browser and will be visible on the ManageXR web console. This tool will help you identify any difficulties that users are experiencing and provide them with the necessary support to ensure they have the best experience possible.
How to Start a Stream
Navigate to the device page of the headset you want to stream
The headset must be ONLINE to see the option to Start Stream
Once you press Start Stream, a permission request will be sent to the user in the headset. They must accept the request in order for the stream to begin. On the web console, you will see this status:
For Pico Neo 3s and Pico G2s, the user will see this permission pop-up inside the headset:
For Pico G3s and Pico 4s, the user will see this prompt inside the headset:
For Meta devices, you'll receive one prompt. If you're using hand-tracking, you'll see an additional prompt asking you to use your controllers to accept the prompt.
If you're not using hand tracking, you'll receive this prompt
Once the user grants permission, the stream will start.
Multi-device streaming
With multi-device streaming, you can remotely stream many devices at the same time. This is a boon when used in a classroom setting, training session, boardroom, or any XR group activity! For example, imagine you're an instructor leading a VR classroom activity, and you need to make sure all users are launched into an experience at the same time. With multi-device streaming, you can ensure all users are situated and ready to begin the lesson before remotely launching an app on all selected devices and monitoring progress through the experience.
To initiate device streaming for multiple devices, follow the steps above for each device you wish to monitor or quick stream on multiple devices from your device list.
Supported Devices
✅ Pico
✅ HTC VIVE
✅ DPVR
✅ Vuzix
✅ Magic Leap 2
✅ Android Tablets
✅ Meta—Supported on Quest 2, Quest 3, and Quest Pro devices using firmware v68 and above.
You can minimize the stream and continue using ManageXR at the same time. For example, you may want to minimize the stream and send a command to the device to launch an application:
Troubleshooting
• If you repeatedly experience trouble establishing a connection or see a message that the device is already streaming, try restarting the device.
• If you know that your device is online, but it appears as 'offline' in the web console, send a sync command to it. The device will respond that it is online and enable you to stream.
FAQs
Why can't I hear sound when I cast?
Why can't I hear sound when I cast?
At this time, the streaming feature casts the display without sound. To cast with sound, you will need to use the device's native casting feature.
How to turn OFF streaming for your organization
How to turn OFF streaming for your organization
You may not want users to stream devices to the ManageXR web console. To prevent screen streaming, go to your Organization Settings > Security page and toggle it OFF.
Is ManageXR's device screen streaming the same as the device-native casting feature?
Is ManageXR's device screen streaming the same as the device-native casting feature?
No. Most VR headset casting typically uses peer-to-peer (P2P) connections, and you can still access the device's native casting feature. Typically, the native casting feature is only helpful for on-site troubleshooting or sharing due to its P2P limitations that require both the headset and the casting device to be on the same network. ManageXR's device screen streaming feature is an upgraded version of casting that uses server-based streaming. This lets you see what the end-user sees inside the headset from anywhere in the world.
Need more help?
Talk to a member of our team using the chat bubble in the bottom right of your screen, or reach out to support@managexr.com