At ManageXR, we prioritize delivering a smooth and reliable in-headset experience. A key component of this is how we manage VR content installation and updates. By default, online devices will update content and firmware anytime they are not actively in use, as explained in our documentation about application update behavior.
With content scheduling, you can control the time window for downloading and installing updates. This is particularly useful for environments where you might prefer content installation and updates to occur during off-hours. Content schedules can also be beneficial when you’d like to optimize your network’s performance by staggering update schedules for groups of devices.
Content schedules apply to the following types of content:
This includes your managed apps, as well as ManageXR apps (ManageXR Admin App, ManageXR Home Screen)
Pico firmware updates
Set Content Update Schedule
Content schedules are configuration-based; devices must be assigned. Times are based on the timezone of the device’s physical location.
Navigate to Configurations > Content Update Schedule.
Toggle on/off the Require button to determine whether devices need to be plugged in to a power source to download and install content. By default, this button is toggled off.
On - Devices must be plugged into a power source to download and install content.
Off - Devices will download and install content regardless of whether the device is connected to a power source.
Press Set Schedule.
Select the window(s) when devices can initiate and complete updates. There are several options for customizing your schedule:
Templates are preset schedules for updating content.
Press Apply Template so that the template options appear.
These are the 3 template options:
After hours only—Updates can occur from 6 pm to 6 am, Monday through Sunday.
Weekends only—Updates can occur on Saturdays and Sundays from 12 am to 12 am.
After hours and Weekends—Updates can occur from 6 pm to 6 am, Monday through Thursday; 6 pm-12 am on Friday; and 12 am-12 am on Saturdays and Sundays.
Block updates from happening on a given day
Press X at the end of a row.
Duplicate the entered times from the row above
Press Copy from above at the end of a row.
Click Save Changes.
Remove Content Update Schedule
Navigate to Configurations > Content Update Schedule.
Click Remove Schedule.
Click Save Changes.
The Content Update Schedule is exclusively available to organizations on the Premium subscription tier.
FAQs
What happens if I remove content from a configuration?
What happens if I remove content from a configuration?
When you remove an application or other content from the device, it gets removed immediately regardless of the content update schedule. The update schedule only applies to content getting freshly installed or updated, not to content getting removed.
What does +1 mean in the content schedule?
What does +1 mean in the content schedule?
The +1 signifies that it is the next day. So, in the screenshot below, this update schedule spans from 6 pm on Monday to 6 am on the next day.
Need more help?
Talk to a member of our team using the chat bubble in the bottom right of your screen, or reach out to support@managexr.com