Overview
There is a known issue with Quest 3 headsets running Meta firmware version 77, where a 'No Internet Connection' error may appear after ending a session in Shared Mode.
Meta has confirmed this is expected behavior on v77, but has identified and fixed the underlying issue. A full resolution will be included in version 78. In the meantime, two workarounds are available to resolve the 'No Internet Connection' error. Please refer to the instructions below.
Workaround #1: Go to Wi-Fi Setup
After someone ends their session & the unit restarts, and it fails to let you proceed, select "Go to WiFi setup."
Go into the connected network's settings (click on the little arrow) & toggle either "Network Usage" or "Privacy" drop-down settings
The device will automatically reconnect and allow you to continue by closing the network pop-up
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Workaround #2: Disconnect the current Wi-Fi network
Note: This is different than forgetting the network.
Go to the Wi-Fi settings.
Go to the currently connected network.
Select Disconnect.
Reconnect to the network.