Last updated: 1/21/26 4:00 PM EST
On January 15th, Meta announced that HMS would be free starting February 20, 2026. As a reminder, Meta Horizon managed services is Meta's required business platform for enrolling Quest devices into device management.
What is changing
Starting February 20, 2026:
HMS will be free to use!
Meta will stop selling their commercial SKUs (however you will continue to be able to buy and manage consumer Meta devices).
HMS will enter maintenance mode through January 4, 2030. During this time, Meta will continue to fix bugs and provide support. ManageXR will continue working closely with Meta to ensure a stable and reliable device management experience through HMS and ManageXR.
What is not changing
Importantly, these changes do not impact ManageXR’s ability to manage Meta devices or your existing workflows.
All Meta device enrollment will continue to happen through HMS. There is no legacy or alternate enrollment method.
You will still be able to purchase consumer Meta devices and enroll them into ManageXR through HMS.
ManageXR remains fully committed to managing Meta devices at scale.
ManageXR is still an official Meta partner and remains officially integrated with HMS.
Existing device management features and workflows remain unchanged via ManageXR.
What this means for customers
This update is a net positive for organizations managing Meta devices at scale!
Device enrollment through HMS will be free starting February 20, 2026.
Organizations can continue using HMS and ManageXR together with no disruption.
Meta has committed to maintaining their HMS product through January 4, 2030.
FAQs
Q: Can new customers still get free HMS licenses? Will people not currently signed up for HMS be able to sign up after Feb. 20?
Answer: Yes. Starting Feb 20th, 2026, new customers will be able to self-serve and sign up for Horizon managed services at https://forwork.meta.com/meta-horizon-managed-solutions/sign-up/. You will not be charged for HMS.
Q: Will Meta explicitly support models other than Quest 3 and 3S? What about Quest 2?
Answer: Quest 2 devices can be enrolled in ManageXR via Horizon managed services and will remain supported by ManageXR.
Q: I recently purchased HMS. Can I get a refund?
Answer: The new HMS pricing (free!) applies starting on Feb 20, 2026. Existing HMS monthly subscriptions will stop being billed after that date. If you have questions about the terms of your subscription, contact your Meta account representative or email support@meta.com.
We will keep updating this page with FAQs as we learn more.