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Move Devices from an Inactive Organization to an Active Organization

View, move, or delete devices in an organization with an inactive subscription.

Written by Westley Heagy

Inactive Organizations

To move your device from an organization with an inactive ManageXR subscription to another active organization:

  1. Log into your account and select the organization with the expired subscription. You will automatically be brought to the Subscription page and see a message that reads

  2. Scroll down below the Start a Subscription button and click Move or Delete devices.

  3. Move - Selecting move will prompt you to select a new destination organization and configuration.

  4. To finish moving devices, select the organization you'd like to move the device to

  5. Choose the configuration you'd like to apply to the device

  6. Confirm your selection and move the devices.

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