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How to Set Up and Manage Multiple Organizations
How to Set Up and Manage Multiple Organizations

Create a siloed ManageXR environment for clients to manage their own devices

Westley Heagy avatar
Written by Westley Heagy
Updated over a week ago

This can be accomplished using multiple organizations (multi-org) in ManageXR.

What is a ManageXR organization?

An organization is a collection of devices, apps, configurations, and other resources that comprise a full XR deployment. You can create and manage multiple organizations, acting as separate device management environments for your different teams, companies, and clients. This means:

  • You must add new devices, apps, configurations, users, files, and other resources to each organization.

  • You'll need to have separate subscriptions for each organization.

Create a new ManageXR organization for your client

  1. From your ManageXR dashboard, click the drop-down arrow next to your organization name.

  2. Click New Organization and type in your organization name:

  3. Select Create Organization

To switch between organizations:

  1. Click the drop-down arrow next to your organization's name.

  2. Click Switch Organization.

  3. Select an organization from your list.

πŸ’‘ New organizations are created with a 7-day trial for up to 5 devices, so you'll need to create a new subscription for this organization.

Add content to the new organization

  • Apps - The best way to do this is by using Release Channels to share your applications. Release channels enable you to upload and manage your apps from one org and automatically share the latest version with other organizations (your customers). Check out our App Sharing documentation for a step-by-step walkthrough of this process.

  • Videos & files - can be easily downloaded from your other org and uploaded manually into the new org.

  • WebXR links - Must be manually added into the new org.

Create a configuration in the new organization

Whether we assign fresh devices to the new organization using the ManageXR Device Setup Tool or move existing devices to the new one, the devices we're adding or transferring must target a configuration; therefore, we recommend creating a configuration in the new organization for these devices. If this isn't a concern, you can skip this step and use the new organization's Default Configuration.

Add or move devices into the new organization

Register a new device or move an existing device to the new organization. To move an existing device, navigate to your Device's page:

  • Select the device(s) you want to move.

  • Click Command and select Change Organization from the drop-down menu:

You can also launch this command from the individual Device page:

  • Click the organization you'd like to move the device to.

  • Choose the configuration you'd like to apply to the device.

A notification will appear and let you know the transfer was successful and allow you to view the device in its new location. The next time it is online, the device will sync with the new configuration, and it will appear in the Device list of the new organization.

πŸ’‘ A device can only be in one organization at a time; however, you can move devices between organizations anytime.

Invite new users to the organization

To add new users to an organization:

  • Click your organization dropdown menu at the top right of your browser.

  • Select Users.

  • Click Add User.

  • Enter the email of the user you're inviting.

  • Select a role to assign to this user. This role will determine the user's access level in the organization. Check out our User Roles documentation to learn more.

From here, you can continue to stay on and help your customer manage their new organization, or you can remove yourself entirely by assigning a user the "Owner" role and deleting yourself from the organization.

Add a payment method

New organizations are created with a 7-day trial for up to 5 devices, so you'll need to create a new subscription for this organization. For large quantities or unique billing inquiries, please contact to speak with an account expert.


How do I delete an organization?

We don't currently have a way for users to delete their own organization. Please reach out to and share the name of the organization(s) you'd like us to delete (you must be an Owner, or Admin, in the specified organization(s) in order for us to delete them).

Need more help?

Talk to a member of our team using the chat bubble in the bottom right of your screen, or reach out to

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