The Admin Settings menu is a PIN-protected menu on the ManageXR Home Screen. It lets administrators troubleshoot and manage a device directly in the headset, without a computer, while end users keep a locked-down experience.
At a glance
Default PIN | 5112 |
Where to change the PIN | Configurations > Device Experience > Menu Settings |
Applies to | All devices assigned to that configuration |
Where to find it in the headset | Home Screen toolbar |
Accessing Admin Settings (In-headset)
To access the Admin Settings:
On the Home Screen toolbar, select the Admin Settings button (typically the rightmost icon; you may have to press "..." to find it).
Enter your Admin PIN when prompted.
Default PIN: 5112
Note: It's recommended to change the default PIN to maintain security
Editing the Admin PIN
To change the Admin PIN:
Navigate to the ManageXR Console.
Go to Configurations and select the desired configuration.
Click on Device Experience
Under Menu Settings, locate the Admin PIN field next to the Admin Settings toggle
Enter the new PIN (4-8 digits) and save your changes.
This updated PIN will apply to all devices using this configuration.
Hiding Admin Settings
While we recommend keeping Admin Settings available for troubleshooting, some deployments need tighter control. To prevent end-users from accessing the Admin Settings:
In the ManageXR Console, go to Configurations and select the desired configuration.
Click on Device Experience
Under Menu Settings, toggle off the Admin Settings option
This will remove the Admin Settings button from the Home Screen toolbar for that configuration.
Actions Available in Admin Settings
Action | What it does | Availability |
View hidden toolbar settings | Shows any toolbar settings hidden in your configuration, such as boundary, casting, Wi-Fi, brightness, Bluetooth, and passthrough. | All devices |
Sync | Manually syncs the device with ManageXR to fetch the latest configuration and updates. | All devices |
Exit Launcher | Temporarily exits the ManageXR Home Screen and returns to the device’s default menus. | Not available on:
|
Kiosk Mode toggle | Turns kiosk mode on or off. Turning it off gives access to the device’s native interface. | Not available on Meta devices enrolled via MHMS |
Lock Admin Settings (on by default) | Requires the Admin PIN to open Admin Settings. | All devices |
Additionally, the Admin Settings display device-specific information such as:
Device Name
Serial Number
Assigned Configuration
FAQs & Troubleshooting
What if I forget my Admin PIN?
What if I forget my Admin PIN?
If you've forgotten your Admin PIN, you can find it and change it via the ManageXR Web Console. Navigate to your configuration > Device Experience > Menu Settings and scroll down to Admin PIN. Then enter a new PIN.
You can also find the Admin PIN for your device on your device page on ManageXR:
Can I access Admin Settings without the PIN?
Can I access Admin Settings without the PIN?
By default, the Admin PIN is required to access the Admin Settings menu, ensuring that only authorized personnel can see the protected troubleshooting information and actions. You can turn this off by:
Toggling "Lock Admin Settings" OFF
Does changing the Admin PIN affect all devices?
Does changing the Admin PIN affect all devices?
Changing the Admin PIN in a configuration will apply to all devices assigned to that configuration.
What is the difference between this PIN and my Meta passcode?
What is the difference between this PIN and my Meta passcode?
Session passcodes are used in Shared Mode on Meta devices. They are set at the device-level and can be reset by ending a session. Learn more about Shared Mode and session passcodes here.
Need more help?
Talk to a member of our team using the chat bubble (in the bottom right of your screen), or reach out to support@managexr.com