All Meta Quest devices enrolled in ManageXR via the ManageXR Device Setup Tool are considered Legacy Meta devices. You can still continue to manage Legacy Meta Devices on ManageXR as usual, however, these devices will not get access to the latest features and functionality that become available through ManageXR’s integration with Meta. You can see a complete feature comparison between Legacy Meta devices and Meta Horizon devices here.
The current method for migrating a Legacy Meta device is:
Re-enroll your Meta Quest device via Meta Horizon managed services.
We understand that this process is burdensome and not feasible for large scale deployments. We’re actively working with Meta to create a seamless and remote method for migrating Legacy Meta devices already on ManageXR into Meta Horizon managed services. Please reach out to us at support@managexr.com if you would like to learn more and get updates when this is available.
Need more help?
Talk to a member of our team using the chat bubble in the bottom right of your screen, or reach out to support@managexr.com