When building a configuration with ManageXR, you can assign a list of WiFi networks to your device's list of remembered networks. This is a great way to connect your devices to a nearby network without physically putting them on and manually entering credentials inside the headset. It's also an excellent tool for provisioning headsets in bulk that are going to be shipped off-site for a deployment.
You must first be connected to a network in order for your devices to receive the deployed WiFi network credentials.
Let's take a look at how to create a WiFi network and assign it to a Configuration inside of ManageXR.
First, navigate to the WiFi Networks tab.
Once on the WiFi Networks page, the left-hand side will include all networks that have been saved to your ManageXR account.
Add a New WiFi Network
Click the New WiFi Network button to add a new network. Once selected, you'll have access to a number of network settings.
Network Setting Button | Description |
Nickname | Assign a custom nickname to help identify a network. |
SSID | The SSID is the name of your wireless network. This is what you would look for when connecting a device to this network. |
Hidden Network | If the SSID you're looking for is a hidden network, you must have the Hidden Network check box selected when adding the new network. |
Network Type | Allows you to select a Network Type:
|
Proxy Type | Allows you to select a Proxy Type:
|
If you're trying to deploy a network certificate to your network profile, follow these instructions.
To save your network, click the Create button. You can now assign it to a Configuration.
Assign a WiFi Network to a Configuration
Navigate to your configurations page
Select the configuration you wish to assign the WiFi network(s) to
Click on WiFi Networks
Select the WiFi network(s) you wish to add to the configuration. Note: All networks that have been uploaded to the ManageXR Platform will be displayed on the right-hand side.
Click Save Changes
ManageXR will always let you add a WiFi network to a configuration. This means you've successfully saved WiFi credentials to the configuration, but doesn't necessarily mean the credentials were correct. If your credentials are incorrect, the device(s) will be unable to connect to the network when in range. Always ensure the device has successfully connected to the specified network when applicable.
If you're installing ManageXR on a new device, our device setup tool can automatically connect to a network your configuration is targeting during the initial ManageXR installation.
Check out our Preload Configuration Documentation to learn more.
That's it! The updated configuration will provide network credentials to all devices that are assigned to it.
FAQs
How can I remove a WiFi network that was manually added on a headset but isn’t managed through ManageXR?
How can I remove a WiFi network that was manually added on a headset but isn’t managed through ManageXR?
In the ManageXR console, go to WiFi Networks.
Click the Add WiFi Network button and enter the network credentials.
Deploy this network to a configuration that the device is linked to.
Once this device is in this configuration, it will connect to this newly deployed network. To confirm that the device has connected, you can use the in-headset toolbar to navigate to the network list. From the console, you can verify that the WiFi network is showing as synced. From inside the headset, you can expect to see this newly deployed network on the list with the message underneath: Saved. Network managed by Admin.
Follow these instructions to remove the network from the device using the ManageXR web console:
Navigate to Configurations in the ManageXR console and find your configuration.
Go to WiFi Networks.
Click the X to remove the network from Deployed WiFi Networks.
These steps will result in the user-configured network being forgotten and removed from the device's saved networks.
If my device has multiple WiFi networks saved to its list of remembered networks, how does it decide which one to connect to?
If my device has multiple WiFi networks saved to its list of remembered networks, how does it decide which one to connect to?
Android decides which WiFi network to connect to based on several factors when multiple saved networks are available. The key factors include:
Signal Strength: Android typically prioritizes the network with the strongest signal when scanning. It will connect to a network with better signal quality to ensure a reliable connection.
Network Priority: Depending on the version of Android, a network saved more recently might sometimes be prioritized over older ones. In some versions of Android, a network can be assigned as a priority; ManageXR cannot control this yet, but it is on our radar to build this.
Network Security: Android prefers more secure networks (such as WPA2 or WPA3) over less secure ones (such as WEP or open networks). This helps ensure the device is connected to a safer network when multiple options are available.
User Preferences: If a user manually connects to a specific network, Android may prioritize that network in the future, even if others are available. This can also create a "default" network based on usage patterns.
Frequency Band (2.4 GHz vs. 5 GHz): If both 2.4 GHz and 5 GHz bands are available, Android might favor the 5 GHz network because it generally offers better performance. However, it may switch to 2.4 GHz if that band has a stronger signal or is more stable in specific environments.
Need more help?
Talk to a member of our team using the chat bubble (in the bottom right of your screen), or reach out to support@managexr.com