Device management on ManageXR happens through configurations. You apply a configuration to a device or group of devices to control the content, settings, and user experience of the devices. You can update configurations at any time; upon updating a configuration, the changes will automatically apply to the devices. Offline devices will receive the latest configuration updates when they come online again.
Create a Configuration
The ManageXR web console enables you to manage various elements of your configuration to create curated end-user experiences. Whether building a new configuration or making edits to an existing one, the first thing you’ll need is content to deploy from your VR Content library. These are the types of content that can be added to a configuration:
Follow the instructions below to deploy content and fully customize your configuration(s):
Navigate to the Configurations tab
Enter a name and select the plus sign to create a new configuration.
Hover over content and select the Deploy button for apps, videos, WebXR links, files, and WiFi networks you'd like to add to the configuration
Click Save Changes.
Deploy Specific App Versions
If you’ve uploaded multiple versions of an app, you can select your desired version from the dropdown when deploying it to devices. More information about managing multiple versions of an app can be found here.
When launching WebXR links on Quest devices, you can choose between the Meta Quest Browser and the Wolvic Browser. We recommend using the Wolvic Browser for a more stable WebXR experience.
Learn more about launching WebXR links with Wolvic.
Assign Configuration to Devices
Now that you’ve set up a configuration, it’s time to save it and assign it to your devices. You can apply configurations individually and in bulk from the web console.
Individual Device
Navigate to the Devices tab
Select a device from the device list
Select a configuration from the drop-down menu on the device detail page.
Click Save Changes.
Multiple Devices
Navigate to the Devices tab.
Select the devices to which you'd like a configuration.
Click the Configuration button.
Choose the configuration to deploy to the selected devices.
Select Yes in the popup window to confirm the new configuration for the selected devices.
If you make changes to a configuration, online devices will immediately begin to sync according to those configuration updates. If a device isn't online, it will sync with the deployed configuration as soon as it comes online.
Device Experience
Set the device experience on your configuration to control the in-headset menus. Choose from restricted kiosk experiences like the ManageXR Home Screen, Kiosk App, Kiosk Video or use the Default Device Menus to grant users full access to the headset.
Let's review what these device experiences entail:
Restricted: ManageXR Home Screen
Lock a device to your approved apps, videos, and WebXR links. You can further organize and customize your Home Screen with various features that ManageXR offers. Learn how to customize your Home Screen.
Note, using the Home Screen on Meta devices enrolled through Meta Horizon Managed Services requires Shared Mode.
Kiosk App
Select a single app to launch immediately after turning on or rebooting a device. Your device will be locked to this app and unable to access native device menus.
Note, using a Kiosk App on Meta devices enrolled through Meta Horizon Managed Services requires Shared Mode
Kiosk Video
Select a single video to launch immediately after turning on or rebooting a device. Your device will be locked to this app and unable to access native device menus. Learn how to kiosk a video in your VR content library.
Note, using a Kiosk Video on Meta devices enrolled through Meta Horizon Managed Services requires Shared Mode.
Default Device Menus
Access your apps and files from the device's default menu. With this setting, you will see apps installed through the default system and the apps deployed via ManageXR.
Note, using Default Device Menus on Meta devices enrolled through Meta Horizon Managed Services requires Individual Mode
Device Settings
In addition to deploying content and selecting your Device Experience, you can also apply specific device settings to all or some of the devices within a configuration.
Firmware Updates
Firmware upgrades can impact the functionality of your devices and apps. Major firmware upgrades have occasionally created critical issues for some apps, leading to interruptions in app/device use. Because of this, we highly recommend using our firmware policies to manage these updates.
On Pico devices, you can target a specific PUI firmware version on your configuration.
On Meta Quest devices, you can disable or postpone automatic firmware updates on your configuration until you've validated the experience on a subset of your devices.
Content Update Schedule
Setting content schedules allows you to control when devices download and install configuration updates. Content schedules are particularly beneficial in environments where you’d like to optimize your network’s performance by updating after business hours.
Duplicate Configuration
Navigate to the Configurations tab.
Click the plus sign of the configuration you want to duplicate.
Press Enter on your keyboard to confirm the duplication.
Up to Date / sync status
You can track whether your devices are Up to Date with the content and settings on their configuration from your ManageXR dashboard:
If a device is:
Up to Date - All apps, videos, webxr links, files and settings on the configuration are on the device.
Out of Date - The device is missing something from its configuration (e.g., has not yet downloaded an app version or updated a setting)
Update Error - There was an error in the process of the device syncing with its configuration. The device(s) may need attention.
Learn more about device sync status and how to keep your devices up to date.
Need more help?
Talk to a member of our team using the chat bubble (in the bottom right of your screen), or reach out to support@managexr.com