You may need to temporarily disable Kiosk Mode/Home Screen to allow your user to access device apps and settings that are otherwise locked away when Kiosk Mode or the Home Screen is activated. Depending on your situation, there are a few ways to do this. You can temporarily disable kiosk mode using the following methods:
Disable Kiosk Mode using the ManageXR Web Console
If your device is connected to the internet, send the Disable Kiosk command to your device. You'll still have to exit ManageXR to access your devices' native home screen. To do this, click the home button on your headset's controller and select Quit ManageXR. An additional option for Meta devices only is to click the Exit Launcher option in the admin settings.
When you want to revert, send the Enable Kiosk command from the same place and either reboot the headset or launch the ManageXR Home app from the list of applications on your device.
Disable Kiosk Mode using Home Screen's Admin Settings
If your device uses a Kiosk App or ManageXR Home Screen, you can exit kiosk mode or disable kiosk mode from within the headset.
Exiting ManageXR through Kiosk Mode or Home Screen can be utilized whether a device is online or offline.
Exit Launcher (not available on Pico devices)
Exit Launcher will temporarily exit the selected Home Screen and return you to the default device home screen:
Put on your VR headset and go to the Home Screen
Click the Admin Settings button in the bottom right
Enter your Admin PIN–the default PIN is 5112. Otherwise, you can find your PIN in the ManageXR Console within your configuration's Device Experience settings
Exit Launcher
Follow these instructions to relaunch ManageXR
Toggle OFF Kiosk Mode
Toggling off Kiosk Mode will exit the Kiosk App mode/ManageXR Home Screen until you re-enable it. Here are the steps to do it:
Put on your VR headset and go to the Home Screen
Click the Admin Settings button in the bottom right
Enter your Admin PIN. You can find it in your Kiosk App/ManageXR Home Screen Configuration settings on the ManageXR Web Console
Toggle OFF Kiosk Mode
Click the home button on your headset's controller
Select quit ManageXR to return to the default device home screen
Disable Kiosk Mode using the Device Setup Tool
If you don't have internet access and are not using the Home Screen, you can disable Kiosk Mode by plugging your device into a computer and using our Device Setup Up.
Launch the Device Setup Tool on your computer and plug in your VR device.
Click the three-dot button next to the device.
Select Disable Kiosk Mode from the drop-down menu.
Disable Kiosk Mode using the Meta Failsafe Method
Click the Meta button on your controller 12 times with a 1-second pause between each click. The screen will flicker briefly each time.
After the 12th click, the typical Meta Universal Menu will pop up, and you can access the standard Meta settings and menus.
Re-enable Kiosk Mode
Navigate to the device page in the web console and click Enable Kiosk:
Click on Admin Settings, enter your Admin PIN, and toggle ON Kiosk Mode.
FAQs
How do I find my admin PIN?
How do I find my admin PIN?
You can find your admin PIN by selecting a configuration > Device Experience > scroll down to Menu Settings
Need more help?
Talk to a member of our team using the chat bubble in the bottom right of your screen, or reach out to support@managexr.com