Adding or removing users from your organization is quick and easy in ManageXR. However, it's crucial to consider the level of access granted to these users when logged in to your organization.
👤 Required privileges: You must have the Owner or Admin user roles assigned to you in order to add and remove users to/from a ManageXR organization.
Add a User
To add a new user to an organization:
Click your organization dropdown menu at the top right of your browser
Select Users
Click Add User
Enter the email of the user you're inviting
Select a role to assign to this user
This role will determine the user's access level in the organization. Jump to user role breakdown
Click Add
Then, the user will receive an email with more instructions about creating their account.
![[video-to-gif output image]](https://managexr.intercom-attachments-1.com/i/o/744255425/119bb235d7930550cb0d1ddf/ezgif-5-215d8f8b3e.gif?expires=1762430400&signature=ea746eb12f2a77f9365e5e6c90b944994856fc2dae7265f202990e3f43d2b4f1&req=cyQjFMx7mYNaFb4f3HP0gLMPmlpeRZDrzuXhDiSkRwxz4sgDbBDr5jFfapHx%0AIU3q%2BEH81d0aYQVc2w%3D%3D%0A)
Remove a User
Click your organization dropdown menu at the top right of your browser
Select Users
Click the x location next to the user
Click Remove on the confirmation screen
![[video-to-gif output image]](https://managexr.intercom-attachments-1.com/i/o/744257294/a0a0f34216bad436bcbb5614/ezgif-5-71761801b2.gif?expires=1762430400&signature=14dc3256e9faef7a16c84e027fad9593fa21eda6ac41bc9b10602ffad52322d2&req=cyQjFMx5n4hbFb4f3HP0gMD6MPyx60gV31OkmTJ6jcsg4kZt8DEbC2GinuUk%0AjrniiPT0DQuM3iKXMw%3D%3D%0A)
User Roles
Each user role offers a distinct set of permissions and privileges. Review the chart below to determine which role is most appropriate for the users in your organization.
Role | Permissions | Who is this role for? |
Viewer | Enrollment & Provisioning
App & File Management
Device Management Org & User Management
| Users who only need a birds-eye view of the platform and basic access. |
Developer | Enrollment & Provisioning
App & File Management
Device Management Configuration Management
Org & User Management
| Users who need to edit and upload content but don't decide what content gets deployed to devices. |
Manager | Enrollment & Provisioning
App & File Management
Device Management
Configuration Management
Org & User Management
| Users who play a hands-on role in ensuring the success of your deployment. This user will often manage what content is being deployed to your end-users through configuration management. |
Admin | Enrollment & Provisioning
App & File Management
Device Management
Configuration Management
Org & User Management
| Users who require access to all Manager functions and will frequently add or remove other users from the organization. |
Owner | Enrollment & Provisioning
App & File Management
Device Management
Configuration Management
Org & User Management
Billing
| Users who need access to all Admin functions and will also own billing for the organization. |
Custom | A combination of any function hand-picked from the above roles. | Users with specialized job functions, such as those who only need to log in to edit payment methods or download analytics charts. |
*Excludes the following commands: Remove WiFi Network, Pause Configuration Updates, Change Organization, Factory Reset, and Delete Device.
FAQs
Is there a limit on how many users can be added to a ManageXR organization?
Is there a limit on how many users can be added to a ManageXR organization?
No, there's no limit to the number of user accounts on the ManageXR platform.
A user did not receive the email invite. How can I get them access?
A user did not receive the email invite. How can I get them access?
You can send the user an invite link. Go to Users and find the user that you've already invited in the list. Copy the invite link and share it to them via email/direct message. Then, they can click the link to complete the account creation process and sign in.
Note: Invite links are specific to individual users. Each added user has a unique invite link.
Need more help?
Talk to a member of our team using the chat bubble in the bottom right of your screen, or reach out to support@managexr.com