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FAQs and Guides
Various troubleshooting guides, product roadmap, Meta accounts, and more!
Troubleshooting: The Device Setup Tool Does Not Recognize My Device
Troubleshooting: I Can't Get My Meta Quest Device to Cast Properly
Troubleshooting: Quest 2 issues - “com.oculus.presence.presence isn't responding” and “Use this code to connect your headset”
Troubleshooting: My Device is Reporting its Location Incorrectly in ManageXR
Troubleshooting: My Device Has Been Lost or Stolen
Troubleshooting: A Device Was Accidentally Deleted From My ManageXR Account
Troubleshooting: How to Log In to the Device Setup Tool Using a Google or Microsoft Account
Troubleshooting: Issues Logging in to the ManageXR Web Console When Using Dashlane
Troubleshooting: Pico Device Stuck in a Loading Screen in Kiosk Mode
Troubleshooting: Reinstall ManageXR Using the Device Setup Tool
Troubleshooting: Manually Update or Pause Meta Quest Firmware Releases